Customer was using both Salesforce and Oracle EBS. Customers, opportunities, orders when created in one system needed to be created manually in another system. Systems were required to be kept in sync manually. Any mismatch or manual error was impacting business.
Ensuring data integrity
Solution Summary :
Integrated Salesforce and Oracle EBS. Integrated Products, Customers, Sales Agreement and Opportunity. Bi-directional, batch based integration. For Customer and Products, Oracle was Master System, integrated from Oracle to Salesforce. On Opportunity close in Salesforce, same was getting migrated to Oracle as an Order. Cost effective custom solution using JAVA and Salesforce Web Service.